💬 Top 4 Chatbot & WhatsApp automation in Kuala Lumpur (2026)

The best chatbot & whatsapp automation in Kuala Lumpur in 2026, by our editorial score, are respond.io, Hiiiilo (Meteor Pulse) and iSMS Malaysia (MobiWeb). Last updated 31 October 2026 · How we rank

1. 1

   respond.io

   📍 Jalan Pinang, Kuala Lumpur · Founded 2017

   Kuala Lumpur-headquartered customer conversation platform founded in 2017 that unifies WhatsApp and social channels with AI agents and automation.

   Best for: Sales and support teams handling high WhatsApp volumes across several channels.
   80 Compare
2. 2

   Hiiiilo (Meteor Pulse)

   📍 KL Gateway, Kuala Lumpur · RM1,500 setup + RM599/month

   WhatsApp AI receptionist launched in September 2026 by KL agency Meteor Pulse, answering and booking for clinics, salons and spas in three languages.

   Best for: Clinics, salons and spas wanting WhatsApp bookings handled automatically.
   67 Compare
3. 3

   iSMS Malaysia (MobiWeb)

   📍 Kuchai Lama, Kuala Lumpur

   Malaysian messaging provider (MobiWeb Sdn Bhd) serving businesses since 2007, offering WhatsApp Business API and a trilingual AI auto-reply, with an R&D office in Bayan Lepas, Penang.

   Best for: SMEs already sending SMS/OTP that want to add WhatsApp API and a simple FAQ bot.
   67 Compare
4. 4

   ChatDaddy

   📍 Kuala Lumpur

   WhatsApp CRM and automation platform that describes itself as Malaysian-founded and a Meta ISV partner, with AI agents for lead qualification.

   Best for: SMEs wanting a WhatsApp CRM with built-in AI replies.

   ⚠️ details not yet verified
   64 Compare

← Top 10 Chatbot & WhatsApp automation in Malaysia