💬 Top 10 Chatbot & WhatsApp automation in Malaysia (2026)

The best chatbot & whatsapp automation in Malaysia in 2026, by our editorial score, are Agmo Studio, respond.io and Catz Media Technology. Last updated 31 October 2026 · How we rank

WhatsApp Business API, website chatbots and conversational automation for sales and support.

1. 1

   Agmo Studio

   📍 Damansara Perdana, Petaling Jaya, Selangor · Founded 2012 · 👥 201-500

   Selangor software house (Agmo Holdings) offering web, mobile, cloud and fintech builds plus an AI practice (Gen AI chatbots, agentic AI, LLM fine-tuning), with CMMI ML3 and ISO 27001 listed on its site.

   Best for: Mid-size and large organisations needing a certified local vendor for multi-platform apps or regulated fintech work.

   Disclosure
   57 Compare
2. 2

   respond.io

   📍 Jalan Pinang, Kuala Lumpur · Founded 2017

   Kuala Lumpur-headquartered customer conversation platform founded in 2017 that unifies WhatsApp and social channels with AI agents and automation.

   Best for: Sales and support teams handling high WhatsApp volumes across several channels.
   37 Compare
3. 3

   Catz Media Technology

   📍 Taman Equine, Seri Kembangan, Selangor · Founded 2002 · 👥 1-10 · USD 5,000+

   Seri Kembangan web firm operating since 2002 that builds CatzAI chatbots and lists government chatbots for BHEUU and MGTC among its projects.

   Best for: Government agencies and SMEs wanting a Malay/English chatbot with audit logs and secure hosting.
   35 Compare
4. 4

   VeecoTech Solutions

   📍 Pantai Jerjak, Bayan Lepas, Penang · Founded 2011 · 👥 51-200

   Penang and KL web and digital marketing firm established 2011, MDEC Digital Partner, with public-sector projects such as MCMC Scam Watch.

   Best for: Northern-region SMEs and public-sector bodies wanting web development plus SEO/ads.

   ⚠️ details not yet verified
   32 Compare
5. 5

   Excelfixer

   📍 Petaling Jaya, Selangor

   Petaling Jaya developer that runs its own '24 Hour AI' auto-reply bot for more than 50 Shopee and Lazada stores and builds WhatsApp/OpenAI integrations.

   Best for: E-commerce sellers wanting automated marketplace and WhatsApp replies.

   ⚠️ details not yet verified
   24 Compare
6. 6

   Hiiiilo (Meteor Pulse)

   📍 KL Gateway, Kuala Lumpur · RM1,500 setup + RM599/month

   WhatsApp AI receptionist launched in September 2026 by KL agency Meteor Pulse, answering and booking for clinics, salons and spas in three languages.

   Best for: Clinics, salons and spas wanting WhatsApp bookings handled automatically.
   18 Compare
7. 7

   iSMS Malaysia (MobiWeb)

   📍 Kuchai Lama, Kuala Lumpur

   Malaysian messaging provider (MobiWeb Sdn Bhd) serving businesses since 2007, offering WhatsApp Business API and a trilingual AI auto-reply, with an R&D office in Bayan Lepas, Penang.

   Best for: SMEs already sending SMS/OTP that want to add WhatsApp API and a simple FAQ bot.
   18 Compare
8. 8

   ChatDaddy

   📍 Kuala Lumpur

   WhatsApp CRM and automation platform that describes itself as Malaysian-founded and a Meta ISV partner, with AI agents for lead qualification.

   Best for: SMEs wanting a WhatsApp CRM with built-in AI replies.

   ⚠️ details not yet verified
   13 Compare
9. 9

   LuluChat

   📍 Bandar Puteri, Puchong, Selangor

   Puchong-based WhatsApp automation product aimed at Malaysian SMEs.

   Best for: SMEs wanting a local WhatsApp automation tool.

   ⚠️ details not yet verified
   13 Compare
10. 10

    Mindhive

    📍 Hicom-Glenmarie, Shah Alam, Selangor

    Shah Alam company offering the 'Engage' AI chatbot for customer service and internal use, with ZUS Coffee giving a testimonial on its site.

    Best for: Retail and F&B chains wanting a customer-service chatbot.

    ⚠️ details not yet verified
    13 Compare

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• How to choose a chatbot and WhatsApp automation provider in Malaysia (2026)