๐ฌ Chatbot & WhatsApp automation ยท #7
iSMS Malaysia (MobiWeb)
Why it ranks
Malaysian messaging provider (MobiWeb Sdn Bhd) serving businesses since 2007, offering WhatsApp Business API and a trilingual AI auto-reply, with an R&D office in Bayan Lepas, Penang.
Best for: SMEs already sending SMS/OTP that want to add WhatsApp API and a simple FAQ bot.
Watch out for: AI Reply answers only from your own FAQ data and cannot take bookings or payments; BSP status not stated.
Score breakdown
Licences & registrations
No licence on record yet.
Key facts
| Services | WhatsApp Business API, WhatsApp AI Reply chatbot, Automation flows, SMS / OTP, Cloud PBX integration |
|---|---|
| Pricing model | per-transaction |
| Languages | English, Bahasa Malaysia, Chinese |
Office
No. B-2-7, Block B, Kuchai Exchange, Jalan Kuchai Maju 13, Kuchai Lama, 58200 Kuala Lumpur
Evidence & sources
- isms.com.my/ โ Official site: company, reg no, services, KL HQ and Penang R&D addresses
- smsportal.exabytes.my/waba-features-ai-chatbot.php โ Exabytes SMS portal page describing the iSMS WhatsApp AI Reply service
Links
FAQ
Where is iSMS Malaysia (MobiWeb) located?
iSMS Malaysia (MobiWeb)'s office is at No. B-2-7, Block B, Kuchai Exchange, Jalan Kuchai Maju 13, Kuchai Lama, 58200 Kuala Lumpur.
How is iSMS Malaysia (MobiWeb) ranked?
iSMS Malaysia (MobiWeb) scores 18/100 and ranks #7 for chatbot & whatsapp automation in Malaysia on our editorial methodology. Payment never affects rank.
Is this your firm? Claim this profile ยท Last updated 31 October 2026
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